Privacy Policy

Last Updated: January 2026

At Ticket Spring, your privacy is a top priority. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.

1. Information We Collect

We collect information to provide better services to our users. This includes:

  • Personal Information: Name, email address, phone number, and payment information when you register or make a purchase.
  • Usage Data: Information about how you interact with our platform, such as the events you view and the votes you cast.
  • Device Information: IP address, browser type, and operating system.

2. How We Use Information

We use the information we collect for various purposes, including:

  • Processing your ticket purchases and voting transactions.
  • Sending you transactional emails and updates about your events.
  • Improving our platform's functionality and user experience.
  • Protecting against fraudulent or illegal activities.

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Event Organizers: We share attendee and voter information with the respective organizers to facilitate event management.
  • Service Providers: We work with trusted partners for payment processing and email delivery.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. This includes the use of SSL encryption for all transactions.

5. Cookies

We use cookies to enhance your experience on our platform. You can choose to disable cookies through your browser settings, although this may affect some features of the site.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. If you have any questions or requests regarding your data, please contact us.